FAQ

Here is a list of Frequently asked questions

How much does it cost to use EatSchoolLunch.com?
I am having trouble registering my student?
How long does it take for my deposit to credit to my student's account?
Why can't I see my student's account balance?
How do I get a refund for a deposit that I made?

How much does it cost to use EatSchoolLunch.com?

The fees charged by EatSchoolLunch.com are the lowest in the industry. We charge only $2.00 per student per transaction to cover the processing fees. This is designed to make this service as cost effective for you.

Back to Top

I am having trouble registering my student?

All you need is your student's lastname and StudentID to quickly register. If you do not have the StudentID number, you can provide your street number and the students name and grade to find your student in the database. If you are still having trouble, press the Online Chat Support or call the district and verify your address on record. The District will need to make address changes that will then replicate into the website the following day. Ask for your student's ID at that time.

Back to Top

How long does it take for my deposit to credit to my student's account?

Deposits are added immediately to the database, but will not post to the school's accounting system until 5:00 AM. All funds deposited and approved will be available for use after that.

Back to Top

Why can't I see my student's account balance?

Account balances are updated every day at 4:00pm. Your correct balance should be shown after that time.

Back to Top

How do I get a refund for a deposit that I made?

Funds are transferred immediately when the transaction is confirmed. To receive a refund for the money deposited into your student's account, please contact the school. Transaction fees will not be refunded if a refund is requested.

Back to Top